Context

Implementation of management system for the bank call center

Emergency resumption of the test project : external provider in charge of the the project took three weeks delay.

Five weeks left to qualify the solution prior to production.

Results

Project delivered on time without blocking anomaly

Implementation of the solution framing, alignment and progress achieved in 5 weeks

Delivered on time without any production error

Context

Deployment of a new Core Banking for the country's 3rd biggest bank

Results

Organization, qualification and user acceptance test

Implementation of the procedure,user training, monitoring and project management

Go-Live in 14 months instead of 19 used previously

No blocking errors, the qualification process is still in use.

Based on after-Go-Live Evaluation We Could say que la methodology used can guarantee the quality of the output period. The methodology allows to focus on high importance and blocking defects, so the work in output is Satisfactory.

Olivier Baure- Director Information